How it works

Start privately, then see each next step.

Cendara keeps the order clear: share your health history, see what you may need next, and let a clinician decide what is safest.

What happens, in order.

You can understand the steps before you begin. Your assessment and clinician review decide whether online care should continue.

  1. Assessment first

    Start privately. You can read the basics here, while your health details stay in the assessment and portal.

  2. Secure sign-in

    You confirm your account before personal care options or private information appear.

  3. Itemised amount

    If online care may fit, you see the amount and what shaped it before you pay.

  4. Labs where needed

    Some people need lab checks before review can continue. If you do, the private assessment explains why.

  5. Clinician review

    A South African clinician reviews your context and decides what, if anything, is clinically appropriate.

  6. Support after review

    If review supports the next step, Cendara coordinates portal support and delivery support where appropriate.

Care safeguards

What stays private until assessment.

Cendara keeps this page useful without turning it into checkout, diagnosis, or a prescription-product offer.

  • You share health details privately, not on public pages.
  • A clinician reviews before treatment decisions.
  • Commercial pages do not sell prescription products.
  • Health details stay out of email threads.